Contact

Last updated: January 30, 2026

Store Information
Store name: Neatlodge
Business address: 4109 Vine St, Capitol Heights, Maryland 20743, United States
Customer service phone: +1 301-404-1895
Customer service email: info@neatlodge.com
Service hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)

For assistance, please contact us by email or phone during our listed service hours. To help us resolve your request faster, include (if available) your order number, the email used at checkout, and a short description of the issue. For delivery-related questions, adding your shipping ZIP code and any tracking details you received can be helpful. For damaged or incorrect deliveries, please follow the timing and photo requirements described in our Shipping & Delivery Policy and Limited Warranty (including the 48-hour window for reporting arrival damage with photos).