California Privacy Notice
Last updated: January 30, 2026
Store Information
Store name: Neatlodge
Business address: 4109 Vine St, Capitol Heights, Maryland 20743, United States
Customer service phone: +1 301-404-1895
Customer service email: info@neatlodge.com
Service hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)
This California Privacy Notice supplements our Privacy Policy and applies to California residents. It describes the categories of personal information we collect, how we use it, and the rights available under the California Consumer Privacy Act as amended by the CPRA.
Categories of personal information we may collect (past 12 months)
- Identifiers (such as name, address, email, phone number, IP address)
- Commercial information (such as products purchased, order history)
- Internet or other electronic network activity (such as Site interactions, cookie data)
- Approximate location data (such as general location derived from IP address)
- Customer service and communications content (such as messages you send us)
Sources of personal information
- Directly from you (checkout forms, emails, phone calls)
- Automatically from your device (cookies, log files, analytics tools)
- Service providers who support ecommerce operations (such as platform, payment, and shipping tools)
Business purposes for collection and use
- Providing products and services (order processing, shipping, returns, and refunds)
- Customer support and account/order communications
- Site functionality, analytics, and improvement
- Security, fraud prevention, and compliance with legal obligations
Disclosures of personal information
We may disclose the categories above to service providers and contractors that help us operate the Site (ecommerce platform providers such as Shopify, payment processors, shipping carriers, analytics providers, and customer support tools). We may also disclose information for legal compliance and protection purposes.
Your California privacy rights
Subject to verification and certain exceptions, you may have the right to:
- Know/access the personal information we collected about you
- Delete personal information (with certain legal exceptions)
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information (if applicable)
- Limit the use and disclosure of sensitive personal information (if applicable)
- Not be discriminated against for exercising your rights
How to submit a request
Send your request to info@neatlodge.com or call +1 301-404-1895 during service hours. Include “California Privacy Request” in your message and provide enough information for us to verify your identity and locate your records.
Authorized agents
You may designate an authorized agent to submit a request on your behalf. We may require proof of authorization and verification of your identity.